Privacy Policy

1. Personal Data We Collect

We may collect personal data including but not limited to:

• Full name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Industry information
• Training interests or professional background
• Information submitted through training registrations, inquiries, or lead forms

We may also collect technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Website usage data

2. How We Collect Your Personal Data

Your personal data may be collected when you:

• Submit a form on our website
• Register for a training program
• Request course outlines or information
• Respond to our advertisements or marketing campaigns
• Contact us via email, phone, or messaging platforms
• Participate in events, webinars, or training programs

We may also receive your data through third-party platforms used for advertising and communication, such as:

• Meta Platforms
• Zoho CRM

3. Purpose of Collecting Personal Data

We collect and process your personal data for the following purposes:

• To provide information about training programs and services
• To send course outlines, schedules, and program documentation
• To manage training registrations and participant communication
• To respond to inquiries and requests for information
• To inform you about relevant training programs, events, or updates
• To improve our training services and marketing activities
• To comply with legal or regulatory requirements

We will only use your personal data for purposes that are directly related to our business activities and services.

4. Disclosure of Personal Data

Your personal data will be treated as confidential.

We may disclose your personal data only when necessary to:

• Our authorized employees or representatives
• Training partners or subject matter experts delivering programs
• Service providers supporting our operations (CRM systems, email services, payment systems)
• Government authorities or regulators where required by law

We do not sell or trade personal data to third parties for marketing purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data against:

• unauthorized access
• accidental loss
• misuse
• disclosure or alteration

Access to personal data is restricted to authorized personnel who require the information for legitimate business purposes.

6. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described in this policy, including:

• managing training participation
• responding to inquiries
• maintaining business records
• complying with legal obligations

When personal data is no longer required, we will take reasonable steps to delete or anonymize it.

7. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• request access to your personal data
• request correction of inaccurate personal data
• withdraw consent for data processing
• limit the processing of your personal data for marketing purposes

Requests may be made by contacting us using the details below.

8. Third-Party Links

Our website or communications may contain links to external websites. Timmins is not responsible for the privacy practices of those third-party websites.

We encourage you to review their privacy policies when visiting such sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

The latest version will always be available on our website.